Privacy Policy

Depending on your relationship with us (member, associate, visitor), we may collect:

• Name, Email address, and Phone number
• Business name and Billing/invoicing details
• Access credentials (fob or access ID)
• Booking records for desks, offices, or meeting rooms
• Entry and exit times recorded by our access control system
• Communications with us (email or otherwise)

We do not collect sensitive information such as health data, government identifiers, or financial card details.

Payments are processed securely through third-party providers (such as Stripe). We do not store credit or debit card numbers. Payment providers handle this information in accordance with their own privacy and security standards.

CCTV is installed and is used solely for security and safety purposes. Footage is accessed only when required, stored securely, and retained for a limited period unless required for an incident or legal purpose.

We collect and use information to manage memberships, provide facilities, process payments, and maintain a safe environment. We do not sell or rent personal information.

We may share limited information with trusted service providers (payment processors, IT, and booking systems) only as necessary to perform their services.

We may contact you about your membership, billing, or operational updates. We do not send unrelated marketing communications without consent.

We take reasonable steps to protect personal information from misuse or unauthorised access. Access is limited to those who need it to operate the space.

You may request access to your personal information or ask for corrections by contacting us via the details below.

If you have concerns about how we handle personal information, please contact us first and we will try to resolve the issue promptly and fairly.

For privacy-related enquiries, access requests, or complaints: